Protecting your information

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We, the Place Brand Academy (PBA), wanted to explain how we collect, use, and protect your personal information when you interact with our site—basically, what happens to your data when you use our website or sign up for one of our courses.

The PBA is registered in the Uk and governed by Uk laws, so we follow UK GDPR, the Data Protection Act 2018, and other UK privacy rules to keep your info safe.

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What personal info we collect

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When you visit our site or use our services, we might collect:

• Your name and email address (f you sign up or contact us.

• Your payment details if you purchase material on our website. This information is handled securely by our payment partners—we don’t store your payment information.

• Your login info if you create an account

• Your usage info—like which pages you visit, your browser, and IP address

• Your preferences if you choose to receive marketing emails from us

 

 

Permission to contact you

We’d love to keep you in the loop with course updates, offers, and helpful tips—but only if you say it's okay.

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If you tick the box or opt-in on our forms, you’re agreeing to get marketing emails from us. You can unsubscribe anytime with one click or just drop us an email at pba@placebrandacdemy.com

We follow the UK’s Privacy and Electronic Communications Regulations (PECR) when it comes to marketing.

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How we use your info

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We use your information to:

• Set up your account and let you access your courses

• Take payments and send receipts

• Send you important info about your courses

• Improve how our website and service work

• Send marketing (only with your consent)

• Keep records for tax or legal reasons

 

How we store your information

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The PBA is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCA Security Standards Council which is a joint effort of brands like Visa and Mastercard.

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Legal reasons we may use your data

 

Under UK GDPR, we can only use your personal data if we have a valid reason. Ours are:

• To fulfil a contract (like giving you access to a course)

• Your consent (for emails or optional stuff)

• Legal obligations (like keeping tax records)

• Legitimate interests (like improving our services or preventing fraud)

 

 

We DO NOT sell your data

 

We only share it with trusted partners who help us run our business, like:

• Payment providers (e.g., Stripe, PayPal)

• Email platforms (e.g., Mailchimp)

• Learning platforms or course delivery tools

• Legal authorities if required by law

 

 

How long we keep your information

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We only keep your data for as long as we need it. Usually, we keep course and payment records for up to 6 years, as required by UK tax law. After that, we securely delete or anonymise your data.

 

Your rights under UK law 

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When it comes to your data you can:

• Get a copy of what we hold about you

• Ask us to fix or delete it

• Say no to marketing or certain uses

• Withdraw your consent at any time

 

To exercise these rights, email us at pba@placebrandacademy.com

 

 

If we make changes

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We might update this Privacy Policy from time to time. If we do, we’ll post the new version here with the date it took effect. If the changes are big, we might email you too.

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Questions

If you have any questions about how we use your data:

 

contact us at:

The Place Brand Academy
Email: pba@placebrandacademy.com
Address: Kingscote House, Turners hill Road, East Grinstead, RH19 4JZ